How do you drive a computer?

Neil Armstrong, first man on the moonThe man pictured there on the left once said that the greatest engineering achievement of this century might be “Getting rid of the credit card.” You may, however, know him better as the first man to walk on the moon.

If you think that’s a bit non-sequitur, try this on for size: Neil Armstrong was to be found in Dublin today appearing on behalf of the wealthiest companies on earth: Microsoft. Today was their official launch of their long-delayed Windows “Vista” operating system in Ireland at Croke Park.

What? Neil Armstrong?

May I take this opportunity to say that Microsoft has done more to damage Ireland’s use of technology than anyone else?

It’s ironic that Armstrong, of Irish descent himself and an icon of what mankind can achieve, is lending his presence to Microsoft; one of the greediest stiflers of independent achievement.

Microsoft’s unsavoury history is peppered with reprehensible business practices (I witnessed firsthand in the 1990s how they bullied and destroyed smaller competitors who created better products the big MS felt threatened by). Here in Europe they’ve been convicted of corporate crimes (in fact, Microsoft was the perpetrator in the largest anti-trust case in european history) and have saturated innocent people’s homes with confusing and mostly useless products that waste hours and hours of people’s lives.

So, here’s the thing about Microsoft in Ireland that bugs me the most: the ECDL.

When we first moved here I thought it was a joke. I laughed. Out loud. Then I realised the person who told me wasn’t laughing. I had to confirm what they’d told me with several other sources before I believed it. Gentle reader, if you apply for a job in Ireland you may be asked for your ECDL. So, what is an ECDL, you may ask?

Are you ready?

The European Computer Driver’s License

This is not a joke. I am so serious.

I have seen the course taught. I even have a certificate to teach this course (though, God help me, I never will). It is required by many Irish employers. The ECDL is a course in the Microsoft Office Suite. I don’t know how they did it, but they convinced A GOVERNMENT AGENCY to accept this tutorial on their proprietary product as the universal, de facto proof that someone knows how to operate a computer. Therefore all companies, schools and public offices in Ireland honor and subscribe to the ECDL as a necessary course for any computer user.

Just so we’re clear, this is not a course about how to use a computer. This is a course on how, step by step, to do specific tasks within the Microsoft Office suite using the Windows operating system. It does not expain ANYTHING about how or why your computer works, the internet works, what an operating system even is or what on God’s green earth you’re going to use your new step-by-step instructions to accomplish.

I have seen little old Irish ladies take this course and walk away as though they’d been boxed in the head. All they want to do is stop being afraid of their computer so they can get photos of their grandchildren from their email. Instead, they leave their ECDL course €1,000 poorer and none the wiser on how to do what they want.

THE ECDL IS A COMPLETE FECKING WASTE OF TIME AND MONEY.

microsoft marketing explained by gaping void comic - we're total androids, therefore everyone else must be total androidsI have met instructors who TEACH this course who refer to DVDs as magnetic media. I have seen businessmen who have taken this course still unsure of what the difference between Access and Microsoft Word is (please don’t ask them what a spreadsheet is or what program to use for any kind of graphics, for feck’s sake). Furthermore, divert an ECDL student from his careful “click here and then you click here” education and he is completely lost on his computer.

It needs to be said: the ECDL does NOT teach people how to use computers.

And . . . *the blogger sobs into his keyboard* . . . one does not DRIVE one’s computer.

Mr Armstrong, you know that, don’t you? Spaceships might need a pilot, but computers do not need driving.

Thank you, that will be all.


By Seán | Permalink

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Comments

Paul | December 7th, 2006 at 12:01 pm
top comment

Actually the ECDL is not a Microsoft course and the test at the end uses generic spreadsheets etc to test the users (I work for a company that produces ECDL eLearning software).

OK so the menu systems in the test may be like MS products but having used Wordstar, Wordperfect, Lotus 123, Supercalc and various other products including Open Office and Star Office I am all for consistancy - it’s far more productive than searching through menus.

If you think MS products are bad you should try using Lotus (Gloats) Notes - about as user-friendly as a cornered rat!

MS may have stifled innovation on the desktop but in somme ways that’s been a good thing (I used some dreadful PC software in the 80’s) the innovation has just moved elsewhere - the Web, mobile devices etc - iPods, Apache and Google come to mind not to mention many others.

Then there’s enterprise applications - when did you hear of IIS being used to run high volume transactional websites - see BEA WebLogic and IBM WebSphere.

Regards

Paul

Grumpy Frenchman | December 7th, 2006 at 5:07 pm
top comment

Paul, you\’re talking to an Orthodox Macintoshist, or d\’you call them Appleheads, maybe? ^_^

But regardless of Microsoft\’s contribution to computer science, two facts remain:

- They were convicted of illegal practices
- The ECDL is a useless gimmick that regularly washes complete incompetents onto the PCs in my cybercafe; and they no less regularly f*** everything up by trying to be smart, or else complain that nothing works at our place - because we have Open Office.

Yay ECDL.

myteron | December 7th, 2006 at 9:43 pm
top comment

Paul,

ECDL is after I searched for it in fact not bound to MS products. Funny enough all MS products are certified from the beginning on but is declared as a nonprofit foundation.

http://en.wikipedia.org/wiki/ECDL

There are some few ECDL courses based on OpenSource in Italy and germany:

http://business.newsforge.com/article.pl?sid=05/01/11/1444259

However for some strange reasons most ECDL stundent get trained and tested like apes clicking thrue mostly Microsoft products without gaining any basic knowledge.

Would be interesting to see who is sponsoring ECDL but I could not find anything to that.

Mainsponsor for the ECDL in Austria is Microsoft and I bet for most other ECDL instututions as well.

For some strange reason its hard to google for facts. The smal amounts of proper entyes makes me think there is something blockt on google.

Cheers

myteron

Sean | December 8th, 2006 at 2:06 pm
top comment

Even if Microsoft does not sponsor, support or guide the ECDL in any way (which I don’t believe for a second) a class that attempts to teach someone about their computer by guiding them step-by-step through business tasks like using a spreadsheet, database and word processor is misguided. That should be a targeted computer course for people who already have a grasp of how to use their machine. It should NOT be marketed to basic users as a computer “driver’s license” (it still hurts my brain to say that) - which is exactly how it’s being sold here in Ireland.

One last thing on the Microsoft topic: has the ECDL ever been taught on a platform other than Microsoft Windows in Ireland? Anyone?

Unlike the 80s, there is a computer in almost every home now and MOST users, even if they managed to actually learn something from the ECDL, would never find any use for half those business-oriented skills. It’s called the OFFICE suite, after all. Most computer users nowadays are NOT using their computer for office work.

But whether for office or home use, a course for people who are learning about computers for the first time should NOT be a step-by-step software course, it should be a general introduction to computers and basic tasks. With the current ECDL, if a novice sees something like a pop up warning or ANYTHING outside the steps they’ve been taught, they panic and/or get confused. Of course they’re scared when they get off track - the course hasn’t taught them how their computer works.

How about explaining what is this internet thing? Who started it? Why? How DOES email work? Why use web or client mail - what’s the difference between them? What is a hard drive? Why is it bad just to switch off my machine at the wall? What is an operating system? How do I buy a plane ticket online? How do I print a photo of my dog?

THESE are the things your average computer user is doing and a basic computer course SHOULD teach. The ECDL does not.



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